As CEO of a large privately held organization for over 15 years, we attributed our enormous success to the unwavering focus of always putting our customer first. Our internal mantra was coined “customer delight”. When working with Katie on our recent purchase of a second home in Scottsdale, both my wife and I recognized that Katie embodies this concept and truly does understand her clients’ needs.
We have known Katie for many years, in fact, we were first introduced to Katie when my wife worked for Katie’s real estate brokerage firm in Fort Collins Colorado. My wife genuinely enjoyed working with Katie and therefore, when it came time for the purchase of our new home in Scottsdale, we knew there was only one choice.
The agent selection aspect was easy for us. What truly surprised and “delighted” me was the thoroughness of Katie through the sales cycle as well as the after-sale service follow-up.
Throughout the course of my career, we have moved several times and purchased several homes. Our experience with Katie on this most recent purchase was far and away, the most professional and thorough experience we have had. Katie does a wonderful job of listening intensely to the customers’ desires and filtering her updates that best fit her clients’ needs. As we continued to refine our requirements, Katie was always accessible and was usually one step ahead of us. This is the reason Katie’s skills are sought after as a top real estate teaching professional across the country. Furthermore, the after-sales follow-up service was outstanding. Since we were out-of-town, Katie helped us navigate everything from utilities to landscapers and helped make the transition to our new home seamless and enjoyable.
Finally, I would be remiss if I didn’t mention the depth of knowledge of market conditions and market familiarity that Katie possesses. Her depth of market knowledge helped steer us towards exactly the house we were looking for and gave us assurance that the transaction would be smooth and painless.
I would highly recommend Katie for an exceptional real estate purchase experience.

